Turn Instagram DMs into a clear sales workflow
Mochi connects to your Instagram, organizes every conversation, helps your team follow up faster, and shows you what is happening inside the inbox.
How are we doing it?
Your lead DMs you. Mochi organizes the rest.
Lead sends a DM
Mochi detects where it came from
Inbox gets organized by priority
Your team replies with context
Automations keep follow-up moving
Dashboard shows what worked
From messy inbox to organized sales flow.
How Mochi works
Simple enough to start quickly. Structured enough to run a real DM sales process.
01
Connect your Instagram
Connect your Instagram account and Mochi starts syncing your conversations.
Mochi understands where each conversation came from, so you can see what is creating actual DM opportunities.
Instagram account connecting to Mochi
incoming DMs syncing into a workspace
small labels like “Story reply,” “Comment,” “DM,” “Automation”
02
Mochi organizes your inbox
Instead of working from top to bottom, Mochi gives your team a clear work inbox.
Your conversations are organized by priority, status, and next action, so your team knows who needs attention first.
To-do style inbox
Priority conversations
Filters to find qualified leads
03
Your team replies with context
Mochi helps your team understand the person behind the conversation before replying.
They can see the history, pain points, tags, and next step, so replies feel more personal and less like copy-paste.
Conversation summaries
Lead context
More personal replies
04
Automations keep leads moving
Mochi helps your team follow up without relying on memory or messy end-of-day reports.
You can schedule messages, trigger follow-ups, and skip automations when the lead replies.
Scheduled follow-ups
Simple automations
Skip-if-reply logic
05
You turn conversations into revenue
Mochi helps your team move conversations toward the next step, whether that is booking a call, sending a checkout link, or closing inside the DMs.
Once a lead converts, you can trace the conversation back to where it came from.
Clear funnel stages
Booked-call or sales movement
Source visibility after conversion
06
Mochi shows what is working
No more guessing from end-of-day reports.
Mochi shows response times, reply rates, outbound activity, and which messages are actually getting replies.
Reply rates per message
Outbound performance
Team activity overview
07
Your dashboard gives you the full picture
Mochi gives you one dashboard to see what is happening across your DM sales flow.
You can see where leads come from, where they get stuck, what your team is doing, and what needs to change.
Inbox performance
Lead movement
Team visibility
08
Turn on more AI when you are ready
Once Mochi has enough conversation data, you can use more AI to speed up the sales process.
AI can help with suggestions, follow-ups, voice notes, and eventually more autonomous replies when it makes sense.
AI reply suggestions
AI voice notes
AI-assisted follow-up
set up
Get started in minutes
Connect Instagram, organize your inbox, and start managing conversations inside Mochi.
Connect Instagram
Choose your workflow
Start managing DMs
No call required
Self-serve onboarding
Support when needed
See if Mochi is the right fit for your DM sales flow.
Book a demo and we’ll show you how Mochi can work inside your current setup, from inbox management and follow-ups to team visibility and AI workflows.